Privacy policy

Last Updated: August 16, 2026

This Privacy Policy explains how Ovelqo collects, uses, discloses, and otherwise processes personal information when you visit Ovelqo.com, make a purchase, communicate with us, or otherwise interact with our services.

Ovelqo is independently operated by Bryanna Moore and uses Shopify to provide ecommerce infrastructure.

Personal Information We May Collect

Depending on how you use our website, we may collect or process information including:

  • Name;
  • Email address;
  • Telephone number;
  • Shipping address;
  • Billing address;
  • Order information;
  • Purchase and return history;
  • Customer service communications;
  • Products viewed or added to cart;
  • Device and browser information;
  • IP address;
  • Approximate location derived from technical information;
  • Website interaction information;
  • Cookie and similar technology information;
  • Marketing preferences;
  • Fraud and security information.

Payment details may be processed directly by Shopify, payment processors, banks, or other payment service providers.

Ovelqo does not necessarily receive or store complete payment-card information.

How We Use Personal Information

We may use personal information to:

  • Process orders and payments;
  • Fulfill and deliver purchases;
  • Provide order and tracking information;
  • Process returns and refunds;
  • Respond to customer service requests;
  • Verify transactions;
  • Detect and prevent fraud or abuse;
  • Maintain website and account security;
  • Improve our website and customer experience;
  • Analyze website performance;
  • Measure advertising and marketing performance;
  • Send marketing communications where permitted;
  • Maintain accounting and business records;
  • Meet applicable legal and regulatory obligations.

Shopify and Other Service Providers

We use third-party providers that help us operate Ovelqo, which may include:

  • Shopify;
  • Payment processors;
  • Order fulfillment providers;
  • Shipping carriers;
  • Fraud prevention services;
  • Hosting and infrastructure providers;
  • Analytics providers;
  • Customer support tools;
  • Advertising and marketing platforms.

These providers may process information as reasonably necessary to provide their respective services and subject to applicable contractual and legal requirements.

Cookies and Similar Technologies

Ovelqo.com and its service providers may use:

  • Cookies;
  • Pixels;
  • Tags;
  • Local storage;
  • Device identifiers;
  • Similar technologies.

These technologies may be used to:

  • Operate essential website functions;
  • Remember customer preferences;
  • Maintain shopping carts;
  • Improve security;
  • Measure website traffic;
  • Understand customer interactions;
  • Analyze store performance;
  • Measure advertising;
  • Support personalized or targeted advertising where permitted.

Depending on the customer's location, privacy controls may be provided through our website or Shopify's customer privacy features.

Shopify provides merchants with tools for privacy policies, cookie banners, and data-sharing opt-out pages.

Advertising, Data Sharing, and Targeted Advertising

When Ovelqo uses advertising, analytics, attribution, or similar technologies, certain device identifiers, cookie information, browsing activity, purchasing activity, or website interaction data may be processed by service providers.

Depending on applicable privacy law, certain processing activities may be legally described as sharing, sale, targeted advertising, or a similar term even when Ovelqo does not traditionally sell customer lists for cash.

Where required by applicable law, eligible customers may use available privacy controls or data-sharing opt-out mechanisms to exercise applicable rights.

Shopify specifically provides opt-out functionality for certain data-sharing and targeted-advertising situations.

Marketing Communications

If you sign up for promotional communications, we may send information relating to:

  • Products;
  • Promotions;
  • Offers;
  • Store news;
  • Other marketing content.

You may unsubscribe using the unsubscribe method included in the communication or by contacting us.

Order confirmations, shipping updates, account-security communications, refund notifications, and customer-service responses are transactional rather than promotional communications.

Data Retention

We retain information for periods reasonably necessary for purposes including:

  • Processing transactions;
  • Customer service;
  • Returns and refunds;
  • Fraud prevention;
  • Accounting;
  • Tax records;
  • Legal compliance;
  • Dispute resolution;
  • Legitimate business recordkeeping.

Different types of information may therefore be retained for different periods.

Data Security

We use reasonable administrative, organizational, and technical safeguards, together with security measures provided by Shopify and other service providers, to help protect personal information.

No internet transmission, online service, or storage system can be guaranteed to be completely secure.

International Processing

Because Ovelqo operates online and may use international ecommerce, payment, logistics, technology, and service providers, personal information may be processed outside the customer's home state, province, or country.

Where applicable law requires additional safeguards for international data transfers, appropriate mechanisms may be used.

Privacy Rights

Depending on where you live and whether applicable law applies to Ovelqo, you may have rights that include:

  • Requesting access to certain personal information;
  • Requesting correction;
  • Requesting deletion;
  • Requesting a portable copy of certain information;
  • Objecting to or restricting certain processing;
  • Withdrawing consent where processing depends on consent;
  • Opting out of certain targeted advertising or data-sharing activities.

Requests may be submitted to:

GwynethCambara43486@hotmail.com

We may reasonably verify the identity and authority of the person submitting a request before taking action.

Children's Privacy

Ovelqo is a general-audience online store and is not intentionally directed to children under 13.

We do not knowingly seek to collect personal information directly from children under 13 without appropriate authorization.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our operations, technology, service providers, or legal obligations.

The current version will be posted on Ovelqo.com.

Privacy Contact

Ovelqo
Operator: Bryanna Moore
Website: https://Ovelqo.com
Email: GwynethCambara43486@hotmail.com